About us

Let's make your inclusive brand, barrier-free

Online Accessibility is something that's so easily over-looked due to lack of experience, or completely ignored because it feels overwhelming.

At The Inclusive Design Company, we love helping businesses meet accessibility targets, and set their brand up for success with our various services.

From inclusive marketing workshops, to full website re-designs, to a wee colour palette refresh with accessible pairings, Rachel would love to help you make your business more inclusive.

Web Design Services
Computer screen displaying the Diversity Scotland homepage with the heading ‘Creating Fair and Accessible Workplaces’ and a photo of people talking in a meeting, representing accessible web design for inclusive businesses
About Us

Meet Your Designer

Hello, I'm Rachel! And this is all my sister's fault.

Hannah (the sister) is exactly the kind of customer businesses dream of. She has a successful career, disposable income, and every intention of spending it - with businesses that actually let her.

Unfortunately, there are often barriers in her way, because she's also visually impaired.

Time and again, poor design means she simply can't find what she needs, get in touch, or make a purchase. So when I started designing websites, I couldn't in good conscience hand over something she couldn't use.

From day one, accessibility became the foundation - not an afterthought. I wanted to build something that put real people at its heart, not just the types of people we picture when we talk about "ideal customers."

If you're here because inclusion matters to how you show up - online, in your brand, in your business - you're in exactly the right place.

Web Design Services

Reviews from lovely clients

"Rachel is amazing!! Highly communicative and makes sure everything is accessible for your website visitors. I had a great time with Rachel designing my website as I felt really confident that she’d do a fantastic job - and she did! Thank you so much"

Eri Mathers, Graphic Designer at Eri Creates

"Rachel reviewed my website and provided me with an understandable and thorough list of recommended changes to make it more accessible, along with a video walkthrough to show me the areas she was referencing (which I found particularly helpful as a visual learner). I feel so much better knowing my website is more accessible for a wider range of people, including people using screen readers and/or who have a visual impairment."

Katie Merrien, CommuniKate Design

"We recently worked with Rachel Mess Web Design to develop the new website for Diversity Scotland, and I couldn’t be more pleased with the result. From start to finish, Rachel was professional, responsive, and clearly committed to delivering a website that met our needs.

She took the time to understand our organisation, our audience, and the importance of accessibility and inclusion in everything we do. The final website is clean, modern, and easy to navigate - exactly what we were looking for. It works seamlessly across devices and reflects our values perfectly."

Tony McCaffery, Founder & Director of Diversity Scotland
Get in touch

Let's chat

Whether you know exactly what you need or you're not sure where to start — we'd love to hear from you.

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Email

Click here to drop us an email, and we'll get back to you within 1 working day!

Phone

Give Rachel a call on 07857821994.
Monday - Friday, 9am - 5pm UK time